Top Hill Cottage Privacy Policy
At Top Hill Cottage, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you make a booking or interact with our website and services. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you make a booking, we may collect your name, email address, phone number, payment details, and other necessary information to process your reservation.
- Payment Information: We may collect payment details through secure payment processors to complete your booking transaction.
- Usage Data: We may collect non-personal information about how you interact with our website, including your IP address, browser type, and pages visited, to improve our services.
2. How We Use Your Information
We use the information we collect to:
- Process and confirm your bookings.
- Communicate with you regarding your reservation, including sending booking confirmations, reminders, and updates.
- Improve our website and services based on your usage patterns.
- Respond to inquiries, feedback, or concerns.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who help with booking management and payment processing. These third parties are required to keep your information secure and confidential.
4. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access or disclosure. While no data transmission over the internet is 100% secure, we use industry-standard encryption and security protocols to protect the information you provide.
5. Your Rights and Choices
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Opt-out of receiving marketing communications from us.
If you wish to exercise any of these rights or have questions about your personal information, please contact us using the contact information below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, track your browsing activity, and improve our website’s functionality. You can manage cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to update your personal information, please contact us at:
Top Hill Cottage
Email: cottagetophill@gmail.com
Phone: +91 9100009105